Frequently Asked Questions

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for your convenience.

Standard shipping typically takes 5-7 business days. Express shipping (2-3 business days) and overnight shipping options are also available at checkout.

We offer a 30-day return policy from the date of delivery. Items must be unworn, unwashed, and in their original condition with tags attached.

Currently, we only ship within the United States. However, we're working on expanding our services to international customers in the near future.

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number on our website or the carrier's website to track your package.

Yes, we provide detailed size guides for all our products. You can find the size guide link on each product page. If you need further assistance, our customer service team is happy to help.

You can reach our customer service team via email at info@shoplancemart.com or by calling (480) 214-3194. Our team is available Monday through Friday, 9 AM to 6 PM EST.

Yes, we offer gift wrapping services for a small additional fee. You can select this option at checkout and include a personalized message with your gift.